What the agreement provides:-
1.0 Labour and parts for repairs, designated by the care plan
1.1
One gas safety and maintenance inspection in every year of your agreement
1.2 No limit to the number of call outs to
carry out work
1.3 Priority service all year round 365 days a year, we try to achieve same day or next day service but
we commit that we will always be out within 3 working days.
1.4 Free phone and advice given
1.5 Labour and parts
if your system breaks down, the parts which are not covered are shown on your first service and sign up check if you haven’t
decided to rectify the faults picked up on the inspection these will be denoted below in section 3.0 and these parts will
not be covered in the care plan
1.6 A new boiler where we agree if boiler is less than 7 years old and the parts are
unavailable the approx age of the boiler is noted below in section 3.0 at start of the plan and this I s the age we will use
1.7
A 25% discount for a replacement boiler if needed and the boiler is over 7 years old
1.8 Hot and cold water pipes from
the mains stop cock leading to our taps including cold water storage tank
1.9 Burst pipes due to frost
What
the agreement doesn’t cover
2.0 Removing sludge or hard water scale from the boiler or system
2.1
Replacing your boiler if it is seven years or over but a 25% discount will be given to the price of a new boiler
2.2
Repairing or replacing taps and washers in taps, cold water stop cocks, softeners, shower pumps and mixer valves,
water
filters, rain water pipes and guttering and macerators, soak ways, septic tanks, cesspits, collapsed drains
2.3 Regularly
cleaning your drains or unblocking drains
2.4 Repairing lead or steel pipes
2.5 Replacing bathroom fixtures sanitary
ware
2.6 Improvements such as system up grades, adding thermostatic valves, replacing radiators unless burst
2.7
Resetting controls e.g. thermostats, programmes
2.8 Repairing faults or clearing physical blockages such as rubble,
sludge, scale
2.9 Damage caused by customer, floods, power cuts or any extreme weather conditions excluding frost
What
parts are not covered after inspection
3.0 Parts listed (if any) that are not covered in your care plan
and reason
CONTACT US TO ARRANGE AN INSPECTION AND SERVICE FOR ONLY £35 on
01246 206010 or 08003287740